PROSURE policy holders can update their details quickly and conveniently, lodge claims and much more via our secure online portal.
We understand that there are times when our customers may be feeling vulnerable due to a range of factors. In these situations, we are committed to taking extra care and recognise these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations.
If you are experiencing vulnerability and would like more information on the extra care we can provide please call our customer service team or email us at the details below. You can also access our underwriter’s Family Violence Policy, and their website also contains additional accessible ways you can contact us.
Prosure is issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436, (Hollard) is promoted and distributed by Hollard’s Authorised Representative (AR) Provet Pty Ltd ABN 46 076 468 481, AR 334292 and is arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure). Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing. PDS and Target Market Determination available at prosure.com.au.