PROSURE Pet Insurance for Dogs and Cats

Simple, affordable worry-free protection

Cover options to suit you and your pet

Gold Cover

Accidental injury + illness cover

Platinum Cover

Accidental injury + illness cover + wellness care

Key benefits of PROSURE Pet Insurance

Up to 80% of the eligible treatment costs refunded​
Prompt payment once your claim is received​
Designed and supported by vets who care for pets​
Use any vet Australia wide, including specialists and emergency centres​
Platinum Cover Wellness Care Rewards assist towards vaccinations, desexing and a whole lot more​

Common questions about PROSURE

You will receive up to 80% of the total cost of treatment for your dog or cat, up to the annual limits.

Certain expenses are not covered. These are set out in the Product Disclosure Statement (PDS) available on our Policy Booklet page.

No. PROSURE Pet Insurance does not have an excess. We reimburse up to 80% of all eligible veterinary expenses.

Yes. You can use any vet (other than yourself) who is licensed to practice in Australia.

Subject to all documentation being received, your claim will be processed without delay and payment will be made either by cheque or transferred directly into your nominated account.

Visit our Update Your Details page to log in online or contact our Customer Service team.

Yes. We will pay towards dental treatment to relieve suffering due to illness, as long as the pet has been insured under this policy for at least 2 years with no gaps or breaks in cover, there is a history of regular annual dental checkups, and subject to no signs or symptoms in the applicable waiting period or in the waiting period. For full details please consult the Policy Booklet.

Not all pre-existing conditions are created equal. To help pet parents claim for more eligible conditions, from 1 December 2020, pre-existing conditions are now assessed depending on whether they are considered a temporary or a chronic condition.

For further information visit our Frequently Asked Questions page or consult the Policy Booklet.