Contact PROSURE

For more information, answers to your questions or an instant quote over the phone, contact PROSURE today!

We understand that there are times when our customers may be feeling vulnerable due to a range of factors. In these situations, we are committed to taking extra care and recognise these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations.

If you are experiencing vulnerability and would like more information on the extra care we can provide please call our customer service team or email us at the details below. You can also access our underwriter’s Family Violence Policy, and their website also contains additional accessible ways you can contact us.

Office Hours

Claims and Customer Enquiries:
8:30am – 5:00pm (EST) Monday to Friday

Contact Details

Phone:	1800 424 917
Fax:	1300 367 229
Mail:	PROSURE Pet Insurance Locked Bag 9021 Castle Hill NSW 1765

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Everything you need to know

Terms, conditions, waiting periods and exclusions apply. PROSURE is issued by the insurer The Hollard Insurance Company Pty Ltd (Hollard) ABN 78 090 584 473, AFSL 241436; and administered by PetSure (Australia) Pty Ltd (PetSure) ABN 95 075 949 923, AFSL 420183. It is distributed and promoted by Provet Pty Ltd (Provet) ABN 46 076 468 481. Provet is an Authorised Representative of Hollard (AR No.334292).

Any advice provided is general only and has been prepared without taking into account your objectives, financial situation or needs and may not be right for you. Consequently, before acting on this information, you should consider the appropriateness of this information having regard to your objectives, financial situation and needs. Please consider the Combined Product Disclosure Statement, Policy Terms and Conditions and Financial Services Guide in deciding whether to acquire or continue to hold the product.